Consultation on our new Code of Practice, Code 15

8 April 2021

We will be formally consulting on this draft Code until 5 July.

The purpose of this consultation document is to set out the context to the draft Code of Practice and our proposals, and to seek feedback and comments from consumers, industry and other stakeholders on these. We want to ensure that our decisions are based on a sound understanding and accurate assessment of all available information and evidence and informed by stakeholder input.

The Code 15 consultation document is here. It includes our proposals for the Code, the rationale for the changes we are proposing, and our assessment of the impact of these. The draft Code is here

We will be formally consulting on this document until 5 July 2021. We welcome all views and will carefully consider all responses and other input we receive. 

Comments should be submitted in writing using this response form and sent by email to consultations@psauthority.org.uk. Alternatively, you can send them to: Barbara Limon, Phone-paid Services Authority, 40 Bank Street, London, E14 5NR. 

If you have any queries about this consultation, please email the consultations inbox using the email address set out above.

Update (20 October 2021):

Here is our consultation statement and here are the consultation responses:

Action Aid UK

aimm

Anonymous 1

Anonymous 2

Anonymous 3

British Heart Foundation

BT Plc

BT Plc Appendix

Cancer Research UK

CCP and ACOD

Chartered Institute of Fundraising

Children with Cancer UK

Comic Relief

Donr Ltd

FCS

Fonix

Global Media Group Services Ltd

Infomedia

InstaGiv

Macmillan Cancer Support

Mobile Commerce Other Media Ltd

Mobile UK

Open Mobile Group

Phonepaid Services Consumer Group PSCG

Poppyscotland

RSM 2000 Ltd

RSPCA

Save the Children UK

Shelter

St John Ambulance

Telecom2

The Childrens Society

UKCTA

UNICEF UK

Virtual Talk

VMO2

Vodafone

Which

We also received 8 confidential responses to our consultation.