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Jo Prowse

  • The year ahead at PSA

    10 May 2018, Joanne Prowse, CEO

    In our most recent blog, PSA chairman David Edmonds set out his vision for the year ahead. I want to use this blog to set out our near-term priorities in a bit more detail.  We will be continuing with our proactive and collaborative approach – monitoring services, gathering market information, and applying our Code flexibly in relation to market developments.  We will be engaging key groups of stakeholders in our regulation, to keep us alert to emerging opportunities and challen...

  • PSA priorities for the quarter

    22 January 2018, Jo Prowse, Chief Executive

    A (slightly belated) happy new year to everyone from the PSA.

    The Phone-paid Services Authority’s vision is a healthy and innovative market in which consumers can charge content, goods and services to their phone bill with confidence. In the final quarter of this financial year, we will continue to work closely with our stakeholders towards this vision.

  • Consultation on our Business Plan and Budget 2018/19

    business plan and budget
    14 December 2017, Jo Prowse, Chief Executive

    Today we set out how we intend to work to deliver our mission in the next financial year as well as what we have achieved this year.  

  • Updates from the industry forum

    27 November 2017, Jo Prowse, Chief Executive

    Thanks to all of you who came to Canary Wharf on the 9th for the industry forum. As ever, it was great to see so many of you.

    Our vision is a healthy and innovative market in which consumers can charge content, goods and services to a phone bill with confidence. A number of you had asked us to expand on what we mean by healthy and innovative.

  • Stakeholder perceptions: 6 key findings

    Stakeholder perceptions word cloud
    15 August 2017, Jo Prowse, Chief Executive

    We commissioned some stakeholder research to gain an independent, objective view of perceptions of us, to identify areas where we could improve and benchmark our performance. Here are the top 6 findings from the research.

  • PSA Annual Market Review 2016/17

    Annual market review 2016 17
    02 August 2017, Jo Prowse, Chief Executive

    The Annual Market Review is our independent view of the phone-paid services market, conducted for us by Mobilesquared. For anyone with an interest in the market, this year’s makes for thought-provoking reading.  

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