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Mark Collins

  • Supporting growth and innovation: 6 month pilot launched

    07 August 2017, Mark Collins, Head of Regulatory Development

    Here at the PSA we are committed to furthering the interests of consumers. We've launched a new pilot intended to make it easier for Level 1s to ‘on-board’ clients that may want to use operator billing as a payment option,

  • Code 14: what you need to know

    code 14 comes into force
    21 June 2016, Mark Collins, Head of Regulatory Development

    We are introducing a new Code of Practice on 12th July 2016. We’re switching from Code 13 to Code 14 for increased transparency, certainty and fairness. Practically speaking this means independent oversight at each key decision stage of an investigation and greater opportunities for those under investigation to settle before a formal hearing, which should make investigations more efficient and less costly for the regulator and the industry.

  • Charity text giving: its importance to the third sector and the premium rate industry

    charity semina aime phonepayplus 2016
    29 February 2016, Mark Collins, Head of Regulatory Development

    On Friday 19th February, we held a charity text donations seminar jointly organised by the Association for Interactive Media Entertainment (AIME). The event brought together charities considering using text based donations and those looking to improve their current text based fundraising.

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